We do not allow any collections we are a delivery only company.
We post by Royal Mail and courier, by Royal Mail we post to anywhere in the UK with a postcode and by courier we only post to mainland UK only excluding Islands, Northern Scotland and N.Ireland. Check the postal option on the item listing as we only post items over a certain weight by courier due to Royal Mail postal costs.
You need to sign for the item as damaged unless you are 100% satisfied that the item has arrived in perfect condition. This is a requirement of some couriers we use. Unless the item is signed for as damaged a claim cannot be made against the courier. You will be responsible for postage costs if you need to return an item not sign for as damaged.
If you have receive a damaged item and have signed for it as damaged or the courier has left the item in a safe place without a signature contact us and we will arrange for the collection and make a claim with the courier.
We may upgrade any of our advertised royal mail postings to courier free of charge without prior notice. A telephone number and email address are required for any courier deliveries so please make sure your ebay shipping address has a current email and telephone number. An up to date telephone number is not needed for royal mail postage.
Royal Mail and the courier collect from us every weekday so your item will be despatched the same day or next working day at the very latest.
Please remember that items do get delayed and lost in the post unfortunately this is beyond our control.
If you believe an item has gone missing first contact your LOCAL ROYAL MAIL SORTING OFFICE to see if it is being held for any reason. It is getting more common when an item will not fit through your letterbox, a delivery has been attempted whilst nobody at home and no calling card has been left. Packets and parcels are not delivered by your normal postman but on a separate round.
Listings with courier options only, add £6.99 to the p&p for the following postcodes
FK17-99, G83, IV1-28, IV33-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH18-26, PH30, PH31-41, PH49-50, HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3, AB30-38, AB44-56, IV30-32, BT1-99
1) We only ship to the address shown on Paypal. If you require a specific address to ship the order to, please make sure that you enter this in the Paypal confirmation before confirming payment. We will not ship to any other address under any circumstances.
2) Once you place an order, you are binding into a legal contract. So do not buy or bid unless you intend to complete the purchase.
3) We will pursue all unpaid items for all charges and fees after 10 days of payment not being received.
4) Although we ship very fast we do not guarantee a specific date or day for delivery as that is in the hand of the Royal Mail or the delivery company as used.
5) Special delivery can be arranged for an additional cost and must be paid for at the time of purchase.
6) There is no special Delivery service or courier service on Saturdays, Sundays or Bank Holidays